To solve this problem, remove the battery off the phone while it is still on. It is apparently a software glitch and it happens randomly. I have attached a few pic of what happens. I am so frustrated I can’t use wifi any where and I finally but a car with bluetooth and I can’t use it. Every couple weeks they will work for a few days and go back out again. The wifi and bluetooth buttons are grey and do not turn on. I started having wifi and bluetooth issue like 6 months after I got it. We dedicated a page on our site to guide you how to get support, please head to our Troubleshooting Page for instructions. For owners who prefer to use Google+, we also have a Google+ page you could follow. You can also post on our Facebook wall or PM us and I guarantee I would respond as soon as I can. If your problems aren’t mentioned in our posts, don’t hesitate to email us at. Samsung Galaxy Note 2: Problems, Questions, Solutions, Fixes If you have problems with your phone, browse this post to find issues related to your concerns and if you can’t find one, check out the first seven publications of this nature. This is the 8th part of our Samsung Galaxy Note 2 Problems and Solutions series.
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